Privacy policy

At veja-storehub.com, we are committed to protecting your privacy and handling your data with the same care and integrity that we apply to sourcing our organic cotton and Amazonian rubber. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website  veja-storehub.com or make a purchase.

1. Information We Collect
We collect information that you provide directly to us and data about your interaction with our site.

  • Personal Information: When you make a purchase, create an account, or contact us, we collect details such as your name, billing and shipping address, email address, phone number, and payment information.

  • Automatically Collected Data: When you visit our site, we automatically receive your computer’s internet protocol (IP) address, browser type, and information about your interaction with our website (e.g., pages viewed, products browsed) to help us improve your experience.

  • Cookies: We use cookies and similar technologies to remember your preferences, understand how our site is used, and personalize your shopping experience. You can control cookie settings through your browser.

2. How We Use Your Information
We use your information solely for clear and purposeful reasons aligned with providing you our service.

  • To process and fulfill your orders, including shipping and customer service.

  • To communicate with you about your order, account, or our products (e.g., transactional emails).

  • To improve, personalize, and optimize our website and your shopping experience.

  • With your explicit consent, to send you marketing communications about new products, sustainability stories, and offers. You can unsubscribe at any time.

  • To comply with legal obligations and prevent fraud.

3. Sharing Your Information
We value your trust and do not sell your personal information. We share data only in these limited circumstances:

  • Service Providers: With trusted third parties who assist us in operating our website, processing payments, fulfilling orders, and conducting business (e.g., shipping carriers, payment processors). They are contractually obligated to protect your data.

  • Legal Compliance: If required by law or to protect our rights, safety, or property.

  • Business Transfers: In connection with a merger, sale, or acquisition of all or part of our business, you will be notified via email and/or a prominent notice on our website.

4. Your Rights & Choices
You have the right to:

  • Access and Correction: Request access to or correction of the personal data we hold about you.

  • Marketing Preferences: Opt-out of receiving marketing emails by using the “unsubscribe” link in every email or contacting us.

  • Cookies: Manage your cookie preferences through your browser settings.

  • Data Deletion: Request deletion of your personal data, subject to certain legal obligations we must comply with (e.g., retaining transaction records for accounting purposes).

To exercise these rights, please contact us at support@veja-storehub.com.

5. Data Security
We implement industry-standard security measures to protect your personal information. However, no method of electronic transmission or storage is 100% secure. We strive to use commercially acceptable means to protect your data but cannot guarantee its absolute security.

6. International Transfers
As a brand offering worldwide shipping, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this policy.

7. Children‘s Privacy
Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

8. Updates to This Policy
We may update this policy periodically to reflect changes in our practices or for legal reasons. The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review it occasionally.

9. Contact Us
For any questions about this Privacy Policy or your personal data, please contact our dedicated support team:
Email: support@veja-storehub.com